Product Description
New concepts for gaging, inspection, checking, machine vision, and robotic testing. Includes guidelines for installing complex electronic and computerized systems and a directory of commercially availalbe computer software, as well as distributors' names and addresses. Annotation copyright Book News ... Read more

Product Description
A practical introduction on today's challenge of controlling and managing the water resources used by and affected by cities and urbanized communities. The book offers an integrated engineering approach, covering the spectrum of urban watershed management, urban hydraulic systems, and overall stormwater management.

Each chapter concludes with helpful problems.

Solutions Manual available to qualified professors and instructors upon request.

Introduces the reader to two popular, non-proprietary computer-modeling pro-grams: HEC-HMS (U.S. Army Corps of Engineers) and SWMM (U.S EPA). ... Read more

Product Description

The definitive quality management compendium--revised for the first time in a decade

For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.

Juran's Quality Handbook, sixth edition covers:

• Leadership--what everyone needs to know about managing for superior quality and results
• Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more
• Industry applications--effectively applying quality management
• The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization
• Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system

Customer Reviews (5)

Good book, a bit damaged delivery
Book is great, a true manual for people who are passionate for Quality, like me.
The problem is, because I live far away (Brazil), the book reached me pretty damaged (small wraps on cover and apparently it got wet somewhere along the way).

Sixth Edition continues the tradition of excellence!
Composing a new edition of a time honored classic reference always risks unfavorable comparisons with the previous editions. The Juran team has risen well to the challenge and composed a fresh, informative, and useful reference not only for Quality Professionals but for everyone with an interest in the quality of their products and services. The structure of the book makes it easy to zoom in on the Key Concepts (section 1), Methods and Tools (section 2), specific Applications for six different industry types (section 3), and the Quality role of Key Functions within the organization (section 4). The book extends on the idea presented in previous editions that Quality (what is called "big Q") is not just the responsibility of the quality professionals and doesn't just apply to the production processes of an organization; rather, it applies broadly to all functions and aspects of a business.

Juran's Quality Handbook: The Complete Guide to Performance Excellence (Sixth Edition) is definitely a book you should have on your reference shelf!

Great examples!!
The new quality handbook is a fantastic reference to all things quality .I have utilized previous versions of the handbook for years in both my personal development and learning as well as the training of others.

What I like about the new version is that it's a little more direct with the information and packed full of relevant examples.It continues to build upon the proven quality theory and methods while displaying how they apply to modern day issues faced in a variety of industries.This version also includes some exciting new concepts that look at the future of the quality industry, particularly EcoQuality, a must read chapter!

Time Honored Gold Mine!
This book is a time-honored gold mine! In an era when the global business market has fallen short in the arena of quality and integrity, the Sixth Edition of Juran's Quality Handbook is a welcomed just in time resource packed with principles that can facilitate the business world's ability to remember and revive the fundamentals that once made businesses and our economy strong. This book contains a wealth of knowledge for those who want to truly understand how do business the "RIGHT WAY" with integrity and quality at the helm.

a must read for all quality leaders!
The handbook is a great update from previous editions. New chapters cover benchmarking, Six Sigma, Lean, and Ecoquality as well as chapters that break down quality challenges and solutions by industry. Many of the chapters are written by Juran consultants who specialize in a particular industry and offer their insight from their experience working with clients. Information is relevant to the current issues facing leaders today. I would recommend the handbook to anyone interested or with a background in Lean or Six Sigma or a quality leader in any industry! ... Read more

Product Description
The goal of this book is to provide a global perspective on the past, present and future of engineering education quality assurance. The objectives are to describe the history of engineering education quality assurance within a global higher education context, provide the first world-wide review of existing quality assurance schemes in engineering education and the issues related to their development and implementation, and present a generic Global Model of Engineering Quality Assurance based on the lessons learned in the past that may guide future developments in engineering education quality assurance. ... Read more

Product Description
Engineering, Quality and Experimental Design is a unique text which will aid design and production engineers in their efforts to improve quality and productivity. Keeping formulae to a minimum, the authors explain the fundamental ideas involved in planning efficient experiments and making good use of the results.The book presents the engineer with a coherent strategy for using experiments to support product and process engineering, drawing on real-life examples of engineering practice. The content has been inspired by the work of the Japanese engineer Genichi Taguchi, but the authors show how many of Taguchi's objectives can be accomplished using simpler methods and utilizing modern computer technology. Particular emphasis has been given to experiments which are aimed at improving quality by reducing variation.Provides a clear explanation of the important topics of quality testing and productivity improvement in engineering design and manufacture using the Taguchi method. ... Read more

Product Description
A superior primer on software testing and quality assurance, from integration to execution and automation

This important new work fills the pressing need for a user-friendly text that aims to provide software engineers, software quality professionals, software developers, and students with the fundamental developments in testing theory and common testing practices.

Software Testing and Quality Assurance: Theory and Practice equips readers with a solid understanding of:

• Practices that support the production of quality software
• Software testing techniques
• Life-cycle models for requirements, defects, test cases, and test results
• Process models for units, integration, system, and acceptance testing
• How to build test teams, including recruiting and retaining test engineers
• Quality Models, Capability Maturity Model, Testing Maturity Model, and Test Process Improvement Model

Expertly balancing theory with practice, and complemented with an abundance of pedagogical tools, including test questions, examples, teaching suggestions, and chapter summaries, this book is a valuable, self-contained tool for professionals and an ideal introductory text for courses in software testing, quality assurance, and software engineering. ... Read more

Customer Reviews (2)

Inconsistent
This book is very inconsistent in helping you learn. For example, chapter 10 is full of notation on finite state machines, but things are hardly explained at all. There is hardly any reasoning for why you are generating all of these various sequences. Then look at chapter 17 and you get definitions like:

Learnability: The capability of the software product to enable the user to learn its applications.

Operability: The capability of the software product to enable the user to operate and control it.

Attractiveness: The capability of the software product to be liked by the user.

How can you go from the insanely complex finite state machine stuff to telling someone what attractiveness is. And they never vary to say "the capability of the software product". The book wastes time writing that out where it could be using that time to explain the concepts that are actually difficult. It definitely seems the book was written by two different people.

A comprehensive book, up-to-date
I borrowed this book from library and have read a lot of it. I am a system/SW engineer with more than 10 year experience in every phases of SW engineering. Although now I am focusing on the areas of SW PM, I found I needed know more about to how to improve the quality of SW with lower cost. I read several recommended books and found this one perhaps is the best one which fit the condition of mine.

This book is very sysmatic, not only in the way of organizing the contents, but in the perspective of writing the book, so that you can get a lot of valuable information no matter you are a programmer, tester, PM, or QA. By reading the book, you can feel the solid theory backgrounds of the authors, which add readable features not difficulties. The best practices are also illustrated, and some of them are thoroughly discussed(such as code review). The up-to-date issues are well selected and I think most of the new technology trends and methodologies are included in this book so you can save much time to read more other books.

I am surprised to see there is no comment on this book yet, so I put my view here hoping it can give some help. ... Read more

Product Description
Testing is usually the most expensive, time-consuming and difficult activity during the development of engineering products and systems. Development testing must be performed to ensure that designs meet requirements for performance, safety, durability, reliability, statutory aspects, etc. Most manufactured items must be tested to ensure that they are correctly made. However, much of the testing that is performed in industry is based upon traditions, standards and procedures that do not provide the optimum balance of assurance versus cost and time. There is often pressure to reduce testing because of the high costs involved, without appreciation of the effects on performance, reliability. etc. Misperceptions are commonplace, particularly the idea that tests should not stress products in excess of their operating levels.
The main reason for this situation seems to be that engineers have not developed a consistent philosophy and methodology for testing. Testing is seldom taught as part of engineering curricula, and there are no books on the subject. Specialist areas are taught, for example fatigue testing to mechanical engineers and digital device testing to electronics engineers. However, a wide range is untaught, particularly multidisciplinary and systems aspects. Testing is not just an engineering issue. Because of the importance and magnitude of the economic and business aspects testing is an issue for management. Testing is perceived as a high cost activity, when it should be considered as a value-adding process.
The objective of this book is, therefore, to propose a philosophy of engineering test and to describe the necessary technologies and methods that will provide a foundation for all plans, methods and decisions related to testing of engineered products and systems. The book will help those who must manage and conduct this most difficult and uncertain task. It will also provide a text which can be used as the basis for teaching the principles of testing to all engineering students. ... Read more

Customer Reviews (4)

A survey...no more.
I purchased this book three years ago, when I took on work responsibility for testing and verification.After giving it a first and second read, I can safely say that it did not leave my bookshelf until I cleaned out my cube as I left for a different company.

The text is informative for those who have no background in the subject of true test engineering, but for those whose industries are governed by specific, required/mandatory methodologies, this book is not of much use.It is geared primarily to testing for the electronics industry, and even then only provides a "35,000 ft" view rather than the detail one would expect from an "engineering" book.Important (some would say essential) topics for reliability engineering (Arrhenius, Weibull, etc.) are mentioned but glossed over, leaving the reader to purchase additional $100+ volumes dealing with these subjects.

Again, if you're new to testing, it's a great introduction.If you have any exposure to the field, I would look elsewhere for more detailed reading.

Good content, publisher has not done its work...
A very good book in content, O'Connor covers the major issues, provides resources and methods for driving deeper into developing appropriate test plans and does an okay coverage of test management.The book could do better from a Test Philosophy perspective, although the chapter on management comes close.

The drawback is the publishers quality of reprinting the figures.At last count there were 8 figures with missing or illegible text.Mostly this is annoying and not detrimental to conveying the concepts.However, the flow charts on test management / test plans are so bad as to be nearly worthless.It could be an issue with the particular printing I have.As of this review I have attempted to contact the author and publisher, but I do not expect a response.Amazon replaced the book, but the replacement also had the problems.

So would I recommend the book, yes, but only IF the figures are taken care of, otherwise I would say find a different source.If the figures are resolved then I would rate it a strong 4, maybe a 5.If the author grows the test management material then it would be a strong 5.

Critial information
It is the very first book (that I'm aware of) written for test engineers and managers.This book is an overview of all types of testing.

The author's philosophy is excellent.....

"The author has never found a company or a project where it was considered in retrospect by those involved that too much was spent on a development test programme." Test Engineering by Patrick D. T. O'Connor.

When you consider that Chernobyl, Three Mile Island, the Comet IV and the Challenger failed not because of negligence, but because critical data slipped through the cracks, or was misinterpreted, this book may just prevent that next tragic unknown from taking place. Or at least arm engineers, and managers, as to what is taking place.

Highly recommended, from one in the business.

A survey of test methods
I bought this book seeking practical information relating to testing of manufactured PCB assemblies.I found relatively little information on that subject, and the information I did find was of a general nature.

I got the impression that if you are interested in a survey of issues dealing with mechnaical failures, you might find more to like in this book. ... Read more

Product Description
Explore the latest IE issues and challenges

Brought fully up to date by expert Kjell Zandin, Maynard's Industrial Engineering Handbook, Fifth Edition puts exhaustive application-driven coverage of industry principles and practices, materials and systems, at your fingertips. Covering everything from work measurement and material flow, to facilities and quality control, this unparalleled reference is nothing less than the most in-depth, hands-on IE reference available. Designed for industrial engineers who are challenged to do more, in more arenas, this new edition introduces you to both traditional and the latest, most efficient, and cost-effective IE methods and technologies. In 133 solution-packed chapters--90 percent completely new--from 176 expert contributors worldwide, you can explore the Kazien approach to methods engineering, design for assembly,statistical quality control, lean manufacturing, agile production, demand flow technology, and much, much more. You'll be brought up to speed on breakthroughs in information technology, computer simulation, sensors and controls, economic analyses, robotics, planning, management, organization, and more. 24 case studies illuminate real-life applications, from company turnarounds using IE techniques to neural network applications and implementing a paperless warehouse management system. ... Read more

Customer Reviews (10)

OK
This is only a reference book if you want to refresh your concepts. I bought it when I graduated and only used it twice since then. I would not recommend it.

Still a Demand for the Industrial Engineering Function
There is a definite demand for this handbook based on the price I would say. Honestly, it is wide-ranging in its scope of the IE function reflecting the diversity of Industrial Engineering in general. I like the concise format for that very reason. I am an old fashioned Motion and Time Study IE and the ever evolving nature of the field based on exponentially improved communications and technology at our fingertips has slanted and re-postured the nature of Industrial Engineering. This new slant is well represented here and is an indispensable source of reference for new IEs and the old timers like myself. I was recently told that an Engineer is an Engineer is Engineer etc. That may be but you still have to say current in your field. This handbook is an invaluable concise reference and a good starting point for whatever diverse topics you wish to review and investigate.

Demasiado volumen, poco didáctico.
El voluminoso libro consiste en un compendio de diferentes artículos que cubren múltiples aspectos del campo de la Ingeniería Industrial, todos ellos descritos por autoridades en la materia (principalemente profesores de Universidad).

Justamente es el enfoque lo que hace ser un texto casi de introducción para cada uno de los temas tratados. La amplitud de los temas, son de tal calibre que o bien la descripción queda corta o bien el autor quiere incluir el máximo de detalle que llega a ser intratable como introducción.

Cada uno de los capítulos, son de por sí temas que merecen una descripción más detallada en libros por separado.

Para mi gusto, el mismo objetivo se cubre ampliamente en los libros del profesor Roger G. Schroeder (Operations Management), con una didáctica muchísimo más clara y con ejemplos más actualizados.

Carlos Ortega
2006-01-30

A generic and almost useless manual
I've been a professional IE for more than 15 years and I bought this "manual" thinking that it would actually be a summary of the most important tools used in this profession, but I realized that it is not.It is way to general and it has lost most of the formulas and calculations that are required as an IE.There is too much wording and too little math.If you are a manager and you don't care for the how to, this is good for you.If you are in the field, and you need a quick reference on how to calculate things and how to implement them , you got to look for another book.

Dream Come True Manual for IE
As an IE graduate I've first entered manufacturing and progressed to service management in the airlines, this is still the bible for my daily work reference. Topics cover enormous grounds useful in multi industries and yet each topic is given ample depth. Chapters are structured for easy reference and search. Even if you're not an IE, there is just so much you can use in the book. ... Read more

Product Description

* Tackles the complex environmental issue of Indoor Air Quality (IAQ) for industrial hygienists, HVAC engineers, architects and anyone else concerned with the air quality of interiors
* Infused with charts, tables, and all the major formulas and calculations necessary to monitor and characterize a particular environment
* Includes all relevant codes, standards and guidelines ... Read more

Customer Reviews (1)

Includes just about everything you need to know.
This book includes just about everything that you would need to know about Indoor Air Quality and the anaylsis of it.It's a really big book and to date I don't believe there is another book that can compare to the scope and detail that this book supplies.If you're looking for a general review of the subject, this is not the book for you. If you're in that business and you really need to know your stuff, then this book is the one to buy. ... Read more

Customer Reviews (1)

Add this one to your library
This book is old by information technology standards but the process that the authors present for achieving software quality is valid and useful today (and should be for years to come). They did a good job of supportingtheir ideas with diagrams and graphics. They also explain the conceptswell. I found the coverage of software quality aspects to be extensive andcomplete. The process for specifying software quality is extensive. Soextensive that the best strategy is to take what you can use and getstarted rather than try follow every step in their process. I liked thebook overall but I didn't find the last few chapters to be very useful. ... Read more

Product Description
Through years of teaching experience, John S. Lawson and John Erjavec have learned that it doesn't take much theoretical background before engineers can learn practical methods of data collections, analysis, and interpretation that will be useful in real life and on the job. With this premise in mind, the authors wrote ENGINEERING AND INDUSTRIAL STATISTICS, which includes the basic topics of engineering statistics but puts less emphasis on the theoretical concepts and elementary topics usually found in an introductory statistics book.Instead, the authors put more emphasis on techniques that will be useful for engineers. With fewer details of traditional probability and inference and more emphasis on the topics useful to engineers, the book is flexible for instructors and interesting for students. ... Read more

Product Description
This definitive new book should appeal to everyone who produces, uses, or evaluates scientific data. Ensures accuracy and reliability. Dr. Taylor's book provides guidance for the development and implementation of a credible quality assurance program, plus it also provides chemists and clinical chemists, medical and chemical researchers, and all scientists and managers the ideal means to ensure accurate and reliable work. Chapters are presented in a logical progression, starting with the concept of quality assurance, principles of good measurement, principles of quality assurance, and evaluation of measurement quality. Each chapter has a degree of independence so that it may be consulted separately from the others. ... Read more

Customer Reviews (3)

Quality Assurance of Chemical Measurements
The book arrived in very good time. The Condition was excellent. Although it was an earlier version, comparig it to the latest edition revealed a 99.8%(approx.) similarity.
I am very pleased with this purchase and with the service. I will probably return to this service again.

Julio E. Sada

Best reference for general QA/QC in testing labs
This is easily the best reference I have found for general QA/QC practices in testing laboratories.If you have one reference in your library this should be it.I have been cracking the cover on this one since the early eighties.

Quality Assurance of Chemical Measurements
This book is a valuable reference for quality managers and analysts in the laboratory. It covers many topics concerning quality assurance, and is easy to read and understand. It offers a good overview of the principals involved in a laboratory quality program. ... Read more

Product Description
Based on Jeffrey Luftig's highly successful training course for quality engineers and managers, this book now offers you the fundamentals of experimental design and thorough guidance on the steps required to carry out experiments that can help your firm improve quality, reduce costs, and increase customer satisfaction. Case studies illustrate every aspect of experimental procedure, including how to define the research question...identify key variables ... select the appropriate model...understand measurement systems...ensure internal and external validity...select the appropriate sampling plan...execute and monitor the experiment...and correctly analyze, report, and standardize the results.Included are pointers on how to avoid financial disasters arising from poorly constructed and performed experiments, as well as a detailed checklist to help optimize the efficiency of even the most complex experiment. ... Read more

Customer Reviews (3)

Misses the point
One of these reviewers misses the point entirely. The worst DOE's are designed by statisticians alone , the best are designed with subject matter experts AND a statistician. It is only those that have suffered the curse of an "expert only" and a "statistician only"that feel the way you do. The technical stuff is trivial, the expert matter is critical, which is what Luftig and Jordan are trying to put together, and to help the academics realize. There IS a process! Get the research question in focus, and go from there. Sounds like you have never actually approached a problem from a realistic point of view in your life (or ran any "real" experiments).

Mike ( creator and analyzer of more than more actual experiments than you can ever think of)

Great Practical Resource for Industrial Experimentation
The previous reviewer missed the point...this book is not intended to be a book about what experimental design is. It is intended make it easy for the practitioner of industrial statistics to take all the fancy tools they have learned and use them in a real environment.The "endless checklists" are a redeeming feature, as they make industrial experimentation much easier by noting common pitfalls and doing a lot of the paperwork development for you.In my experience, the most common failure in the industrial application of statistics is not the use of the statistical tools, but in a failure of the logistics of the experiment.This book will help you avoid these issues.

This book bridges the gap between knowing the statistical tools and applying them in real life.

That said, the first edition of the book contains many egregious editing errors, so it is frustrating at times.

Skip this one if you want Practical DOE information!!
If you are looking for a book that delivers countless pages of set-up forms and checklists than maybe this book is for you.It focuses mainly on the project management aspect and lightly skims actual DOE philosophy.Ifyou are looking for a text that delivers real information about designedexperiments and analysis of experiments there are many others out therethat cover these FAR better. ... Read more

Product Description
Completely updated and revised, this book is a comprehensive resource for engineers both studying for the Certified Quality Engineer exam and also on the job. Every quality engineering concept and technique is covered, including management and leadership, quality systems, product and process design, product and process control, continuous improvement, and quantitative methods and tools.A supplemental CD-ROM includes sample exams with answers, and trial versions of Minitab and JMP. ... Read more

Customer Reviews (3)

Great Reference/Exam Prep Book, Poor Editing
After reading this book and the Quality Council of Indiana CQE Primer, I was able to pass the ASQ CQE Exam on the first attempt.This book is an excellent reference and was fairly easy to read.

However, a substantial percentage of the example problems in the book contain errors and omissions, most of which are typographical in nature.Errors include printing the square root symbol instead of the division symbol, "102" instead of "10 squared", the math shown simply not matching their answer (i.e., standby component example), example problems omitting where certain values were obtained (i.e., Weibull distribution example), etc.The sheer volume of errors is simply unacceptable -- especially for a second edition.

The Glossary, the statistics chapters, and the index all need improvement in my opinion.The Quality Council of Indiana CQE Primer provides much more detailed knowledge in many areas and has terrific example problems.However, the Primer does not have an index which I find is absolutely vital, especially for the timed ASQ CQE Exam.

Good Summary - Missing A Few Details
The book is a good place to start if you're studying for the CQE exam.After using this as my primary source and sitting for the exam, here's my recommendation on additional sources to fill in some of the book's weaker subjects: 1.) Find something that walks you through the steps of an audit 2.) Obtain the actual ASQ documents in the sampling section (the book leaves out a few crucial tables) 3.) Brush up on your basic probability (probability of X blue marbles in 5 succesive draws, etc).All-in-all a very good resource & easy to ready & understand.

CQE
Excellent reference text. I used it and was successful in my CQE exam. ... Read more

Product Description
In this first volume of the Quality Software Management series, Gerald M. Weinberg tackles the first requirement for developing quality software: learning to think correctly -- about problems, solutions, and quality itself.

Guidelines on management are introduced to stimulate the kind of thinking needed. ... Read more

Customer Reviews (6)

Essential for all software development managers and practitioners
If I owned no other books on information technology, I would want the four volume Weinberg "Quality Software Management" series. The books contain a wealth of practical information on managing the software development process.

I wish I'd been introduced to this book when I started
I was recommended to read this book by Mark Barker (an associate of Parity Training) in 1999, after 10 years or so working experience.To say that scales fell from my eyes would be an understatement!Some of the concepts were familiar to me in a slightly different context (e.g. feedback) but Jerry does a superb job of applying some of these techniques in context.
If you've been in "the business" for any length of time you'll also chuckle at your own stupidity when Jerry talks about issues that we've all handled wrongly in the past.

Get it and read it.
This book holds a special place in my heart. It's the first technical book I ever read in one sitting.

I've been in the software business since 1983. By the time I encountered Quality Software Management in 1992, I wasthoroughly cynical about books about software project management. By andlarge they were, and still are, preachy tomes that quote unverifiablestatistics and make dubious claims about "right" and"wrong" processes. Grow up, guys!

Jerry's books are different,and this is my favorite of all of his books. As I read QSM, I didn't feelpreached at or condescended to. I felt like, for the first time, someonewas offering me ideas for coping with the very difficult problems that facethose of us who work on projects where we don't have enough time, enoughinformation, enough skill, or enough money to do a perfect job of anything.Given our limitations, we have to make tradeoff decisions in light of thebest understanding of cause and effect we can muster. That's exactly whatmy organization was trying to do, in '92, when we were competing andwinning against Microsoft (oh, they eventually beat us by hiring away thetop third of our team, but that's another story). We just thought ofourselves as pragmatists, but when I read QSM I realized that our approachwas also scientifically sound.

Looking back, I see QSM as one of thehandful books in this field that actually helped me to become more expertat my job, and it's the first book I suggest to anyone who is serious aboutsoftware quality assurance or software project management.

Get it andread it.

Mediocre
While I generally like Weinberg's more humanistic take on managing software, sometimes I feel like his lack of rigor is a detriment.His strategies and ideas are all well and I good, I agree with them completely, but his models are often too vague and he usually doesn't provide the beleaguered manager with much to go on besides platitudes.Overall I would say there isn't much (if any) new information in this book.Of course, I guess that depends on what other books you have read prior to this :-)

A most enlightening introduction to quality.
I am not a software developer. When I stumbled across Gerry's book, I soon realized that I had found a hidden treasure. It contains within it the best definitions of quality that I have ever read. And he has a great sense of humor that helps make the lessons and insights you will get from the book easier to take.PS: His other books are equally great and should be read by software folks, as well as everyone else. Ned Hamson, Senior Editor, Association for Quality and Participation. ... Read more

Product Description
An excellent resource for any organization seeking to use the criteria for quality and performance improvement. Includes tips on the application process as well as common mistakes to avoid. Paper. DLC: Malcolm Baldrige Natl Quality Award. ... Read more

Product Description
For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, "Resilience Engineering" provides provocative insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects.It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators. ... Read more

Customer Reviews (1)

The latest in safety management
Resilience engineering is the new field for anyone interested in safety management and has found that existing methods have run out of steam. It provides ways to manage safety proactively (without having to wait for bad events to analyze and then fix) and broadens the view of what should be looked for in root cause investigations. It applies to all sorts of technologies, not just high hazard ones like nuclear power. ... Read more

Product Description
Network operators are faced with the challenge of maximizing the quality of voice transmissions in wireless communications without impairing speech or data transmission. This book provides a comprehensive survey of voice quality algorithms, features, interactions, and trade-offs, at the device and system level. Using a practitioner rather than algorithm-designer angle, this book is unique. It elaborates on the root cause of impairments and ways for resolving them, as well as methodologies for measuring and quantifying voice quality before and after applying the remedies. The key issues are exemplified using case studies. Avoiding complex mathematics, the approach is based on real and sizable field experience supported by scientific and laboratory analysis. This title is suitable for practitioners in the wireless communications industry and graduate students in electrical engineering. Further resources for this title including a range of audio examples will be available online at www.cambridge.org/9780521855952. ... Read more

Customer Reviews (2)

A great book for Engineers working in this field
I was introduced to this book by my colleague.He lent me a copy he had.I was an engineer in audio/acoustics who started to work in the mobile telephony field.I found a wealth of information in the book, and found the book easy to read at the same time.No high-brow, difficult to read writing at all.

I bought my own copy shortly after.I read this book again just prior to my interview with my present employer.It certainly helped me landing my job!This is an excellent book, and I heartlily recommend all who are working in this area.

Great practical review of telecom voice quality issues
Dr. Perry has written a great reference on voice quality issues found in real-world telecom networks.This book goes beyond the "can you hear me now?" level of network voice quality.His careful coverage of voice quality concepts will allow newcomers to grasp the key essentials.Sufficient references are provided to allow a "deeper dive" into more technical details if required.The book's website offers several audio WAV files to demonstrate the concepts presented in the book.He assesses the risks to voice quality with the migration to IP based voice transport. ... Read more