Book Description

Customer Reviews (54)

A simple life-changing system
The book gives very simple but practical and easy-to-follow guidelines that will improve your life far beyond wxpectations. The systems for changing the structure and intentions of one's inner dialogs and one's communication with others are easy to learn and immediately bring greater clarity, peace and satisfaction to life.

Edith Best, EdD, author of Vaikuntha Children

non violent comunication
just an incredible book to have in everyone's household. just imagine if we all could communicate in more productive way without all of this chaos in relationships with spouses? children? family members? co-workers? Wow!! what a better place we would live in!!!!!!!

A Book to Return To
Wow. This book has helped me immensely in my personal relationships.By taking a step back from daily frustrations, disappointments, and stressors, and re-examining the purpose of my own and others' "needs," this book has helped me to listen more deeply, act more genuinely, and find acceptance in difficult situations.Rosenberg's done an amazing job in writing a clear, concise book that is helping bring more compassion and patience to the world.Well done!

Kathryn Mayton, The Work and NVC forever
I love NVC.I teach at a community college and used it in a class for Adult High School and also taught it to staff.I felt unsure of myself and thought it would be better to train to do this in person with Marshall.However, insecure or not, Marshall's techniques DO work with anyone in my life, when I use them.One idea of Marshall's was adopted by a fellow teacher in her classes with great success.A former teenage student came to me and said she wanted to be able to talk to everyone in her life like this, but she can't because no one she knows talks this way and they'll think she's nuts.sigh.I also taught Byron Katie's "The Work" and think these two things have a lot in common and could be used together with great success.

Marshall's book is easy to read, understand, and apply, although as I said, the application is not the way we do it normally. I used exercises in my class from companion books based on Marshall's work like, "The Compassionate Classroom" and got so much from them as well.Other books written by Marshall, specifically, "Speak Peace in a World of Conflict" and "Life-Enriching Education" need fresh examples and material.I do so wish that schools would adopt Marshall's NVC.I wanted my daughter to have an experience in school of being listened to with empathy, but it rarely happens.sigh.

These books on NVC would be so helpful to anyone who is tired of complaining about relationships that don't work and wants to create an alternative.Go for it!

Insightful and delightfully straightforward
This is one of those books that's potentially life-changing.Its conclusions, exercises, and recommendations are delightfully simple, and in some ways even obvious - except - the obvious isn't always so obvious, is it?

One example that really struck home for me was the concept of positive feedback.Instead of just giving someone a compliment - "Wow, great work!" or "I really appreciate your help" - say specifically what was great about it or what you appreciated."Without your help in the yard last weekend, I wouldn't have been able to get the fruit trees pruned in time to get all the branches out for curbside pickup.I really want to thank you for helping me meet that deadline."

This is only one of the truly meaningful ways that Nonviolent Communication can help you make a difference in your relationships with others and can help you really get your requests and needs *heard,* *understood,* and *acted on* by others. Highly recommended! ... Read more

Book Description
BUSINESS COMMUNICATION: PROCESS AND PRODUCT is a market-leading text that gives instructors the most current and authoritative coverage of communication technology and business communication concepts while retaining a concise, logical 16-chapter organization. Written by award-winning author Mary Ellen Guffey, the 6th edition provides unparalleled instructor and student resources to help instructors plan and manage their courses. With the book's 3 x 3 writing process, coverage of recent trends and technologies in business communication, and an unmatched ancillary package, you and your students will find that teaching--and learning--business communication can be enjoyable and easy. ... Read more

Customer Reviews (17)

Very satisfied
I ordered the book with the free saver shipping. I was going to pay for the shipping so that it could get here faster. But at the end of the order said that it would get here by the date I needed it. And it was delivered faster then the date guaranteed. The book was exactly like the description. New and still in the plastic. Very satisfied customer.

In time
My book came to me two days before my class started.It was in the condiction that was stated.It was in better condiction than the books in the bookstore on campus.Thanks for being speedy!

Expensive, Bloated, But Useful
This textbook is expensive. I think the price is absurd.

However, the information contained is worthwhile. Guffey could have condensed a lot of material.

Things that work in the book's favor are the checklists at the end of sections and a summary of the chapter. Small useful side menus abbreviating useful terminology or steps are littered through out the book; and they are worthwhile to review and use.

Condense the text and make it more affordable. I say to Guffey stop aiding Publishers the in grifting of student's pockets.

Student review
My writing has improved 200% because of the information presented in this book.I am a junior marketing major at Northern Illinois University.This text is enjoyable to read with great visuals and equally interesting real- world examples.I will definitely keep this book.The skills learned from this book will guide me in my career for years to come.Thank you for writing this book and to my professor for choosing this book.

BUSINESS WRITING INSTRUCTION TAKES QUANTUM LEAP!
As a college business communication instructor and corporate writing consultant of 20+ years, I feel my career is about to take a quantum leap forward with my discovery of this magnificent compendium of materials.Mary Ellen Guffey has done ALL the hard work!Juicy, readable text:done.Riveting "inside" information on cool corporations:done.Web-based support?Manuals?PowerPoints?Videos?Done.Fresh writing prompts, some packaged with the research already done?Done.With my old text, I've been drowning in an attempt to supplement and update and enrich the dated material enough to keep it relevant and arresting.Now I'm finding that I have plenty of time to interact with students over their own writing and presentations.I've always felt one-on-one and small-group interaction to be a huge part of my mission as a classroom teacher.Thanks to Mary Ellen Guffey, I'm able to do more of it, while spending less time overall on take-home work.Thank you, Mary Ellen, from the trenches--not just for a marvelous tool, but for a whole toolbox full of them. ... Read more

Book Description

KEY BENEFIT: This best-selling book captures the dynamics of business communication as no other on the market does. It presents the subject in a fascinating way, powerfully stimulating and motivating readers; this book gives the foundation for excellent, effective, and practical business communication. By offering “On the Job” simulations that feature actual companies, readers apply business communication concepts to real situations and sharpen their problem-solving skills.

KEY TOPICS: Incorporating a three-step approach to writing (planning, writing, and completing business messages), Excellence in Business Communication covers letters, memos, e-mail and other brief messages, reports and oral presentations, and employment messages (including resumes and application letters).

MARKET: With its helpful appendices and a “Handbook of Grammar, Mechanics, and Usage,” this a must-have desk reference for anyone responsible for writing business letters, e-mail, memos, and reports.

Customer Reviews (5)

Great Book
Just what i needed for my college class, nothing is wrong with the book and seems to be well written.

An easy to read useful book and not only for Business
I always thought I was good at communication until I read this book (text book really). I was particularly impressed by the examples of emails that on the surface look fine until the writer points out the loop holes. Despite its title this book comes in hand for many situations well outside business. I have also used my newly acquired skills in academic, political and philanthropic forums and received very positive feedback from colleagues who noticed a change. Buy this book.

Wonderful reference book
I use this book for my primary text in a Business and Professional Communication class that I teach.The students like how the book is organized; I appreciate the examples that we can use in class for discussion.

Beyond that, the AIDA approach to business writing is clear and easy to use once students get the hang of it.My students' major project is to work with an organization in solving a communication problem, they are responsible for writing memos and reports to both the client and me.

However, I guess that the biggest endorsement is the number of students who do not resell this book at the end of the semester.I have had several tell me that this is one of the few books that they will take with them when they graduate because they view it as a good reference book.

Full of It
This book is choc-full of useful techniques for good, solid business communication.The samples are well thought-out and are very true to life.However, the questions, especially the ethics questions do not have any answers provided.Even the instructor copy doesn't have any of the answers, so effectively it boils down to your opinions and whether or not you can defend them.Yee Hah, just like real life.

it is a very good bookfor a beginning student of BBA OR MB
i am feeling difficulty to understand terminology(glossary required at the end of book) i think all the supported material like test bank or software must be attached with this book in form of CD(ROM) ... Read more

Customer Reviews (5)

Great Book
Just what i needed for my college class, nothing is wrong with the book and seems to be well written.

An easy to read useful book and not only for Business
I always thought I was good at communication until I read this book (text book really). I was particularly impressed by the examples of emails that on the surface look fine until the writer points out the loop holes. Despite its title this book comes in hand for many situations well outside business. I have also used my newly acquired skills in academic, political and philanthropic forums and received very positive feedback from colleagues who noticed a change. Buy this book.

Wonderful reference book
I use this book for my primary text in a Business and Professional Communication class that I teach.The students like how the book is organized; I appreciate the examples that we can use in class for discussion.

Beyond that, the AIDA approach to business writing is clear and easy to use once students get the hang of it.My students' major project is to work with an organization in solving a communication problem, they are responsible for writing memos and reports to both the client and me.

However, I guess that the biggest endorsement is the number of students who do not resell this book at the end of the semester.I have had several tell me that this is one of the few books that they will take with them when they graduate because they view it as a good reference book.

Full of It
This book is choc-full of useful techniques for good, solid business communication.The samples are well thought-out and are very true to life.However, the questions, especially the ethics questions do not have any answers provided.Even the instructor copy doesn't have any of the answers, so effectively it boils down to your opinions and whether or not you can defend them.Yee Hah, just like real life.

it is a very good bookfor a beginning student of BBA OR MB
i am feeling difficulty to understand terminology(glossary required at the end of book) i think all the supported material like test bank or software must be attached with this book in form of CD(ROM) ... Read more

Book Description

Delivering the most comprehensive selection of model documents, market-leading Bovée/Thill remains the only text that reflects the multimedia emphasis of real-world business communication.

The field’s leading text for more than two decades, Business Communication Today continues to provide cutting-edge coverage students can count on to prepare them for real business practice. Thoroughly revised, updated, and streamlined, the succinct new ninth edition encompasses every medium that students will be expected to use on the job—from conventional printed documents and formal reports to e-mail and instant messages to blogs, podcasts, and wikis.

Customer Reviews (8)

Business Communication Today
The book combines much useful infomation. Various examples and appendixes are helpful in ordinary (but important) questions. It is a straight-to-the-point book.

What a waste of paper!
Reviewer John Zabroski hits on some great points and I have a few more to add.
The book definitely contains some useful information. This is why I give it two stars. Still, the amount of fluff, bloat and redundancy is incredible. It is painful to read through page after page where information is repeated.

For concepts that would need a one inch paragraph for their explanation, the authors occupy a page. The nature of business communication is to be short and to the point. The authors completely fail to convey this essential feature. This book should have comprised of 200 pages maximum, not counting the appendices. Instead it turned into an almost 600 page monstrosity. In my opinion the price of paper is too low. This is why there is so much of it wasted.

In some instances, things can turn outright ridiculous. For example, look at page 269. In the fifth line of the first paragraph the authors list objectivity as a trait of credibility. Then they encourage the reader to exceed this by "Being Objective" (the sixth bullet below the paragraph). Give me a break!

How Did This Book Make It To The 8th Edition?
If you are a college professor or instructor, please do not use this book.A far more accessible and technically correct book for your students would be Dale Carnegie's The Leader In You (How To Win Friends and Influence People).While Carnegie's book does not have "reading exercises" like a traditional textbook might, your students will get far more out of reading his book than Bovee's.

I am a senior in college and my Communication for Business Professionals course is using this textbook as the primary learning resource.I feel this book was a waste of my money due to the number of content faults in the 8th Edition.I have not reviewed nor read previous editions.

A major gripe I have with this book is incorrect statements, a polite way of saying the author did not fact-check and proof-read their work.Again, this book is in its 8th Edition and the current layout of this book is discouraging considering the book is supposed to be about communication.I accumulated a list of content faults regarding this book, and will try to share some of them with you to help dissaude you from wasting your money on this book:

(1) Indirectly referring to the United States as a high-context culture, stating that high-context cultures prefer very strict schedules.A few pages earlier, the book contradicts this statement by directly detailing how the United States is a low-context culture.

(2) The book constantly mixes up its point-of-view on what the best way to approach others is.Earlier on, it suggests its important to consider your own feelings first.A few chapters later, it scalds you for putting yourself before others and on several occasions reminds you that "earlier" in the text it referred to how important talking in terms of others desires is.What is the better way?Well, having read Dale Carnegie's book on leadership, I can tell you the best approach is always to "bait the hook to suit the fish" as Carnegie would say.In other words, address your audiences needs before you take into account your own feelings.

Overall, the book tries to be all-encompassing and fails.To cover communication in detail, you cannot be general and all-encompassing.You have to be specific and follow a model for communication.

This book also does not appropriately address large issues in communication, such as PERCEPTION.In business, perception is everything and can lead to you trying to negotiate too hard and costing your company dollars.There is a famous anecdote of Japanese and American businessman sitting across the table from one another negotiating a business deal.After the American finishes discussing his business proposal, he is unnerved by the silence of the Japanese negotiators to the point where he believes something is wrong.The end result, and conclusion of this anecdote, is the American perceived the need to devoid the silence by talking more.In the process, the American lowered his demands and the Japanese negotiators then agreed once the American backed himself into a corner.

Business Communication Today
I really liked the book.I got it pretty fast and with no problems.

Great for reference
Although I owned the 6th edition, I can say this book is a must have for everyone. Actually I was a silent person and everytime I wanted to talk, I was a bit trouble sometimes, and this book has help me communicating easier, whether it is business or general.

With this book, started with easy to understand short-theory, move into non-verbal communications, divided by step-by-step preparations, suggestions, how-to-practice, then into verbal communications with letters, from routine & persuasive messages into how to deliver bad news (one of the hardest task), how to create report, how to make visual aids, how to make presentations, and how to make a job letter.

One of greatest feature is it provides many sample letters include few other culture or other countries' style letters, and along with it, there's a reason why he or she write that. There's also some tips how to write in e-mail, or make recorded voice for telephone systems.

This is a must have for everyone, include those who never attended this lecture. ... Read more

Customer Reviews (12)

Great Textbook!!!
This book has everything you need to know about Technical Writing and Communication.Even things you probably don't need to know.It goes above and beyond the call of duty.

Technical Communicationby Mike Markel
I think the book is good , specially for the beginners ,but certainly the price is more.

text book
won't know till it's used in class, is a hard and expensive text to find

Best Technical Writing Textbook I Have Seen
Being very nervous about my first semester as a technical writing instructor, I pored over about half-a-dozen different books to get ideas and to see which textbook would be best to teach in the future. In spite of its shocking price, this book won hands-down.

This book (even more than the 7th edition) does an excellent job of taking students through the process of creating documents, helping students to understand the parts of the document and what each part does, and also gives some helpful sample documents. Unlike many technical writing texts which I have seen, both ethical and rhetorical issues are treated effectively and simply, while a good balance is struck between nuts-and-bolts grammar and formatting advice and discussions of audience awareness, credibility, and tone.

This book also has a number of helpful "Guidelines" boxes, wherein specific, concrete advice for particular writing tasks is given in a straightforward bulleted list. There is also some useful material on the companion website.

Overall, aside from the high price and the sometimes too-intense use of color and formatting features to draw attention to every little thing, this book is extremely useful for aspiring technical communicators.

An excellenct book to technical writting
I used this book for a junior composition class I took. I am terrible at writting and this book made it a lot easier the examples are well laid out and the material is as well. A good technical book. It helped me write a resume that worked. ... Read more

Customer Reviews (19)

better then most I've read for sure
This book was better then most I've read.It seems to give you some very good skills to apply to your marriage/relationship that do work.Yes, marriage takes two...but it does seem to help.I love just the smile tactic.That does work...you may have to force yourself to do it...but it definately works to put your spouse in a good mood when they first walk in the door.

Decent book but....
but I found myself rolling my eyes at some of the analogies (such as describing why we fight as being because our 'self esteem bank account' is low and we want to make a deposit in it by arguing with a loved one). I did find some helpful hints about ways to diffuse an argument, but I did feel like most of the time the author wants you to 'give in' when arguing because he feels it is better to be loved than be right. I didn't feel like the author really gave any advice on how to handle serious issues where giving in isn't an option. For example, if your spouse is drinking too much and becoming belligerent should you decide that you like being loved more than being right and chose to get over the situation by making a 'deposit' in your spouses self esteem bank account so that they feel better about themselves and are less likely to fight? But to be fair, overall, the book is well written and easy to identify with thanks to the author's many examples, be they personal or from couples he has counseled. One of the best pieces of advice from the book was about calling a time out while arguing during which you spoon or cuddle with each other for five minutes and then resume your argument. Just like the author said in his book, when my husband and I tried this, we found that we no longer wanted to argue after the cuddling. And while the first minute of cuddling was awkward due to the argument, it really was effective in calming both of us down and putting things back in perspective. In my opinion this book is good if you are looking for a way to get over or completely avoid small arguments, but is not very helpful if you are looking to facilitate communication/get past arguments about more major issues.

Excellent!!
This book is fantastic for both partners of the couple to read!! Easy, quick reading and very insightful!

GREAT book. Hands-on, easy, to-the-point relationship rescue.
When I purchased this book, I chose it as an impluse buy in addition to another communications book that I thought would be great. Instead, after reading only a couple of pages of this book, I was floored with how quickly this short book targeted common communication problems with couples, and had easy solutions that you could start implementing right away. We have used the techniques in this book and find it very instrumental in saving our relationship. Our communication is much more what we mean to say now, and we have less tension in our commuunications. I highly recommend this book.

Definitely One of Many Have-to-Read Books
I am a Divorce Mediator in Oklahoma and recommend this book to my clients who are not divorcing, yet have issues conveying their needs or desires.Whether it is help with the home duties or consideration of situations that arise, this helps encourage couples to view each other as partners/friends/lovers.This book tunes couples into more intimacy by connecting emotionally.Doing little things matter most. ... Read more

Book Description

Customer Reviews (7)

Do it and enjoy the peace
This book maps the way to get in touch with feelings and needs and then shows how to get those needs met for everyone in a win/win context. Learn to let go of judgments and criticism in order to truly "see" other people and understand the needs driving their actions. Empathy and compassion for ourselves and others is the end result, making the idea of peace on earth more than "just a dream some of us had."

A superb resource for anyone seeking to improve relationships
This, and the companion book Non Violent Communication, offer very helpful insights into the effects of how we communicate with others, as well as very practical, concrete exercises for improving the effectiveness of our communication, decreasing anger and violence, and in learning to hear and understand the communications of others.

ultra basic with little practical use
The dither surrounding this workbook is unwarranted.There is little need in the world for such stilted speech.

Nonviolent Communication Companion Workbook
Has info in it that the regular book doesn't have and I found it useful to understand more of what was in the regular book.I definitely would recommend finding a group to study this with for sure.The group brought it all together for me.

Empowering
Interesting methods for group cooperation. Anticipates common disharmonies and provides easy, compassionate strategies for keeping connection. Contains challenging exercises and, for those who prefer to practice alone, serves as an excellent solo NVC journey guide. ... Read more

Book Description
This cost-effective textbook/workbook/handbook presents a streamlined, no-nonsense approach to business communication that includes comprehensive Web resources and unparalleled author support for instructors and students. ESSENTIALS provides a three-in-one learning package: (1) authoritative text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. Especially effective for students with outdated or inadequate language skills, ESSENTIALS offers extraordinary digital and printed exercises to help students build confidence as they review grammar, punctuation, and writing guidelines. Textbook chapters teach basic writing skills and then apply these skills to a variety of e-mails, memos, letters, reports, and resumes. Realistic model documents and structured writing assignments build lasting workplace skills. The Seventh Edition of this award-winning favorite features increased coverage of employment communication, communication technology, and professionalism in the workplace. ... Read more

Customer Reviews (6)

Very Good Business Tool
I have been reading this book since I received it and so far it is an excellent business tool!Very informative.

Marketing Textbook
The book was in perfect condition, however, it didn't come with the user access code for internet review websites.

Best Text for Learning Communication Skills
I am an instructor for a local college.I selected the Essntials of Business Communication as the textbook for my Business Communications course after working with it in a previous class.It is the best organized text I have found with step by step instructions for students to readily grasp the techniques used in modern business documents.The book covers e-mails, memos, a variety of business letters, reports, business proposals, resumes, letters of application and communication skills for oral presentations and interviews.Lectures, examples, assignments, and grammatical challenges are pre-designed for the instructor's use, making this a turn-key system for teaching communication skills.

Yes Indeed.
Yes indeed this book was/is (I still crack it open)very helpful to me. Before I read this book, or took the class that used this book, I was a very bad speller. My grammer was poor and my writing technique was even worse. If this book helped me I am sure it will help you.

Excellent book for college and your career
Finally, a complete text that is always useful.I have read this book over and over... each time learning something new.It's great if you need a complete and extensive description or a quick overview.This book willgo from your college backpack to the desk of your new exciting job! ... Read more

Product Description
Get the definitive reference for deploying, configuring, and supporting Office Communications Server 2007 with expert insights direct from the Microsoft Office Communications Server Team. This official Microsoft RESOURCE KIT delivers in-depth technical guidance on architecture, deployment, security, administration, performance tuning, and troubleshooting Communications Server 2007. You ll also discover the essential information for working with VOIP and phone integration features. In addition, you get more than 150 timesaving scripts, tools, and other job aids for automating administration, plus an eBook for the entire RESOURCE KIT on CD.

Provides the information that every administrator needs about troubleshooting, security enhancements, phone integration, VOIP, group policy and automating administration

CD includes additional job aids and a fully searchable version of the entire RESOURCE KIT book ... Read more

Customer Reviews (2)

OCS Resource Kit Review
The OCS 2007 Resource Kit is a must have for any OCS administrator.It has all the details about Office Communicator you need to fully support and understand this complicated product.It has all the WMI settings that any admin would need to make changes to there environment.Also detailed diagnostic information about IM, Conferencing, Telephony is fully exposed in their respective chapters.I highly reoommend it.

The best book on Office Communications Server 2007 I've ever seen
This is a great book for anyone who has, is, or is thinking about working with Office Communications Server 2007. There's so much detail packed into this book, and it really runs you through the product from the bottom up. Since there was so much collaboration between people who have or continue to work on the product, no detail was spared. ... Read more

Book Description
Improve your relationships and personal effectiveness by mastering body language, sexual communication, making contact, assertiveness, negotiation, public speaking, self-disclosure, active listening, and influencing others.

This book is a complete and accessible guide for anyone who wishes to communicate better and more effectively. It is also highly recommended for therapists who wish to provide a structured training porgram in specific communications skills for clients. ... Read more

Customer Reviews (11)

Good for personal communication, poor for professional.
I was recently looking for books to improve my communication, particularly at work. I purchased this book, as well as "What got you here won't get you there".

This book (Messages...) is far fluffier, more touchy-feely, and has less professional content than What got you here...

For personal and family communication, this book may be best, but perhaps it's just not my style of book.

Great
Practical discussion of communication concepts at various levels. It has helped me to explain communication skills to clients.

Beneficial to Everyone
This is a well written book that should benefit everyone. The book explains the importance of effective communication skills for success in business (a large corporation, a small company, or even a home-based business) or in the home, with friends, in relationships and anywhere else. The author methodically explains the communication process including the message, the channel through which the message is conveyed, the receiver, feedback, the context of the communication and the barriers to effective communication and ways to overcome them.

For example, the author highlights the fact that in verbal communication, an active dialogue is engaged with the use of words. At the same time, however, non-verbal communication takes place, relying on nonverbal cues, such as gestures, eye contact, facial expressions, even clothing and personal space and how they influence interpretation of messages, including how the message is delivered.. The need to be mindful of cultural differences in communicating was explained, for example when using or interpreting nonverbal cues. The need to pay close attention to your tone of voice, even your voice's overall loudness and its pitch was highlighted.

The book also covers public speaking and how you can make better presentations, for example, by keeping the message clear and simple, being prepared, being vibrant and natural when delivering the message.

Other very important and interesting subjects covered including the importance of being assertive, having good listening skills, and being an effective negotiator, among other topics. The author reinforces his message with exercises that you can use as a self-help tool to improve your communication skills.

All-in-all, an excellent book that is highly recommended.

Thorough and detailed
This is a very thorough and detailed book, which presents the topic from a cognitive point of view.I found it a bit heavy on case studies and slanted toward cognitive approaches, but there is still a lot to learn here.

If you are looking for books to complement this, I highly recommend Crucial Conversations and Difficult Conversations.The Communications Skill Book sort of gives the lay of the land and some essential skills.The other books flesh out some areas where this book could be a bit stronger.

A classic book, just take a look at the contents.
I cant say im a complete extrovert at this moment, but thanks to this book I have opened my eyes to a new way of thinking about communication in a most delightful way. The title describes communication as a skill, something I personally haven't even begun to understand yet until I picked this book up and since then my skills have multiplied enormously. The book contains all the essential information you need and more. Just take a look at the contents. This is one of those books that will never be out-dated, Five stars.

other recommended reads:
The Assertiveness Workbook, by Randy J. Paterson Ph.D.
Talking The Winner's Way, by Leil Lowndes
Talk Your Way to the Top, by Kevin Hogan

... Read more

Customer Reviews (8)

Fantastic sequel to Love & Respect
This series (Love & Respect and Cracking the Communication Code) are very convictng and life changing.Highly recommended.

Very good book, but a bit long-winded
I read Emerson's previous book "Love And Respect" 7 times, just because it was so good and it touched my heart deeply. The principles in his book are so profound and important that it was no surprise that Emerson decided to write a follow-up book called "Cracking the Communication Code: The Secret to Speaking Your Mate's Language". The material in this book goes into great detail about the inner workings of conflict and Emerson picks apart typical marital arguments and shows the reader exactly the dynamics that are at play.

I give this book 4 stars instead of 5 because it is rather long-winded in places and because this book comes across to me as Emerson's exhaustive exposition and commentary on the core principles and crux of the "Love And Respect" book. In other words, there isn't a lot of NEW material.

Having said that, I don't want to discourage anyone from reading this book. If you haven't read either of these two books, then I'd suggest the "Love And Respect" book first, but if you buy this one, you get a "mini-Love And Respect" recap "book-within-a-book" in the first few chapters.

Good job Emerson! I would love to attend one of your conferences when you are in my area!

Inspiring book.
After reading the book, I realize that marriage is a spiritual path. Marriage is a relationship that tests me to reach a higher spiritual plane and to connect with God. I really liked Emerson's prayer of commitment. I don't normally buy Christian books and I had to "decode" a few things for myself to so I could relate to it, but after reading it, I have more appreciation for the nature of man and the nature of woman and how to respect and appreciate our differences. I also have more appreciation for the teachings of Jesus. Thank you Emerson!

Eye Opening Reading
I've not read the entire book yet, but am anxious to do so. This, in my opinion, is a must read for every couple wanting to strengthen their marriage. Good basic "stuff" we all need to know.

More of the same...wordy
More of the same... I would stop at Love and Respect,the first book. This book is too wordy and seems to go nowhere. No real new information. I sold it back right after I bought it, but I kept Love & Respect. Don't bother. ... Read more

Book Description
Now in its tenth edition, Understanding Human Communication continues to build on the widely successful approach--a sophisticated balance of theory and skills--that has captivated more than a half million students and their professors. The best-selling introductory communication book in the
field, this classic text has been enriched and streamlined to reflect the latest research developments and to meet the evolving needs of students. It begins with an introduction to the basic elements of communication, providing students with a solid understanding of perception, language, listening,
and nonverbal communication. Next, the book guides them through lively sections on interpersonal communication, small group communication, and public address.

Esteemed authors Ronald B. Adler and George Rodman speak to students in language that is both engaging and accessible, offering numerous examples that clearly illustrate concepts in real-life scenarios. Throughout, they draw from the latest media, culture, technology, and scholarship to create a
distinctive pedagogy that gives students the tools they need to master--and enjoy--this intriguing and relevant subject.

With its striking visual presentation, comprehensive classroom supplements, and dedicated student-focused pedagogy, Understanding Human Communication continues to enliven classrooms and equip students with effective communication skills that will make a difference in their everyday lives.

New to the tenth edition:

* "Media Room" boxes analyze examples from popular films and television shows, in order to illustrate important communication concepts, from drama (Grey's Anatomy) to comedy (Little Miss Sunshine) to documentary (An Inconvenient Truth).

* "Understanding Diversity" and "Understanding Technology" boxes incorporate new, incisive examples that convey key ideas.

* New and updated coverage of culture and technology is integrated throughout.

* Thought-provoking Case Studies now wrap up each unit, presenting real-life communication challenges that students might encounter on the job, in school, and in personal relationships.

* All-new Sample Speeches include full outlines and commentary from students and the authors.

* The Interviewing Appendix now addresses the needs of students entering the workforce, featuring pre-interview strategies, examples of questions that potential employers may and may not legally ask, and behavioral interviews.

The text is accompanied by a Student Success Manual, an Instructor's Manual and Test Bank, a comprehensive companion website at www.oup.com/us/uhc10, and Now Playing, a vibrant resource (available both online and in print) that examines contemporary films through the lens of communication
principles. ... Read more

Customer Reviews (3)

So so
Bought for a college class, so I didnt have any choice. The material is ok, could be written better.

Easy to read
This textbook is quite easy to read.From chapter to chapter it flows very easily.I hope this book sticks around in the college system text requirements for the next semester's students.

Pretty amusing and fun - for a college text book
This book uses humor and slang to present the points needed for Human Communication and the classes it is used for.Between using quotes and comics (Calvin & Hobbes, especially), the points come across, as well as a chuckle here and there. ... Read more

Book Description
Completely updated, the best-selling business networking reference returns. The eighth edition includes the changes necessary for the fast-paced networking environment. While technologies and applications change rapidly, the fundamental concepts evolve much more slowly; they provide the foundation from which new technologies and applications can be understood, evaluated, and compared. The new edition features a chapter on wireless LANS, an expansion of the security chapter to include more on security design and new technologies, and more coverage of technology design material on network design including a selection of technologies and best practices for network design. This book is the market leader known for its technical accuracy and cutting-edge orientation. ... Read more

Customer Reviews (5)

Sometimes you have to buy a book for school...
It is what it is.It could have been a lot better but as it is required for my class at BU, I didn't have a choice.

Easy to read and understand
The business data communications and networking book is very to read and understand.The bold and italicized writing makes it easier to comprehend the communication being presented.The information is up to date and I'd recommend this book to anyone who requires a clear understanding of business data communications and networking

Great Introductory book for Networks
It's a great introduction to networking, with details about LAN, Backbones, and WAN architectures. It is also easy to read and Understand.

Almost, but not quite there.....
I purchased this book for a class I was taking.It was the required text for the class.I have 15 years experience in network design and administration and recently returned to school to earn a second degree.I found this text to be overly technical for its intended audience, and would not recommend it to any instructor.Also the accompanying test bank from which an instructor can pull quiz/test questions are absolutely horrible and only serve to confuse students trying to learn.
... Read more

Book Description
The most widely-used textbook for the communication theory course, A First Look at Communication Theory analyzes the major communication theories at a level that is appropriate for both lower- and upper-level courses. The 33 theories represented in the text reflect a mix of foundational and recent scholarship and strike a balance of scientific and interpretive approaches. ... Read more

Customer Reviews (4)

Worth It
I'll admit, communication theory made my head hurt as I had the daunting task of taking several theorists, study their theories, then present the information to the class in plain english.Sometimes it was difficult, but I learned a lot.

This book is really awesome (after the fact), and I'm sure my classmates feel the same way.

But here's the funny thing: it's been a year since I've taken that class, and I can still remember the theorist, the theory, and sometimes I go around watching behavior and I'm able to call out the theory and some of the traits expressed in that theory.That's thanks to Em for making the text plain and sometimes simple.

Also, my teacher was just good.

If you apply yourself and attempt to open your mind you'll like the book regardless of the price.I still have my old blue one, although there is a newer edition (a green one). *wink*

Well worth the money
Somebody complained that this text is overpriced.I like a low price as much as the next person, but this text is well worth the cost!My other communications texts literally put me to sleep trying to slog through them.Not so with this one!It is engaging, easy to read, and entertaining.Em Griffin writes about the theories in ways that stick in your head so that you can keep things straight a little better.His writing style is clear and doesn't leave you re-reading sentences to make sure you know what they really said.He also incorporates cartoons and film lists that illustrate theory components.

I highly recommend this text.

Very useful and practical textbook!
I used an earlier edition while in graduate school and found it very helpful.Griffin has boiled down and concisely described about 30 or so communication theories.What's more, he does so in practical terms and concepts that college students can easily grasp and apply.While I believe that this text is more applicable to the undergrad than grad student, it is an excellent reference andtext.As a professor of communication, I now use it in my undergrad courses on communication theory.

And by the way, what's all this [stuff] about liberals and communications??? I am a liberal (bleeding heart variety, and proud of it), I teach communication, and I think the book is valuable, candid, and balanced....

terribly overpriced
The information that is in this book is good but it is way overpriced.I could get the same amount of information in anthor book for 30 dollars cheaper. ... Read more

Book Description
Well-known for its balanced approach to media industries and professions, Dynamics of Mass Communication offers a lively, thorough, and objective introduction for mass communication majors and nonmajors alike. This new edition embraces the digital age with a free Student DVD that adds video and interactivity to the student's textbook experience and brings students up-to-date on the latest developments in mass communication,--from the emerging role of cell phones and iPods in the mass media mix to the growing impact of blogs on the practice of journalism. ... Read more

Customer Reviews (1)

I had to get this book for class, but I still enjoyed it
This is required reading for the class I was taking, but it was a well wtitten book and well organized so I actually enjoyed reading it all 3 times. CD is a nice extra gives you a good overview of each chapter and prodution is nice and clean. ... Read more

Book Description
Essentials of Human Communication fills the need for a brief, interesting, but serious text that places a strong focus on skill development. In-text features and the text itself highlight the application of human communication skills to the real world and to the workplace.Self concept, perception, verbal and nonverbal messages, interpersonal relationships, small group communication, and public speaking preparation.Introductory human communication. ... Read more

Customer Reviews (2)

Worst text book ever
I can't believe I was forced to buy this book from my school for an Oral Communications class. The book has almost no bearing on communication in an office or business setting. It's overrun with ethics, empathy, and bull about feedback. Even the glossary dosent give straight deffinitions. Instead of a deffinition it gives examples. I HATED THIS BOOK. I can say without exageration that I will use this book for kindling in my fireplace.

Communication style requires options
An earlier reviewer decries the liberal leanings of this text. A college introductory course introduces options in skills available for human communication.This text provides students exercises that help identify their current communication style, the answers to the questions then invite discovery and awareness.Once the reader is aware, the opportunity to examine the communication framework each individual uses and how new communication skills can be employed can begin.This text provides a wealth of information to the essential process of communication. ... Read more

Book Description
The third edition of Human Communication is an engaging reflection of the contemporary field of communication studies. The authors’ writing mantra ("Make It Smart; Keep It Real") leads to a text that strikes a practical balance of definitive content and everyday application. To "make it smart," the authors read hundreds of articles from mainstream communication journals. To "keep it real," the authors synthesized their findings so that they resonate with the challenges and goals of today's typical basic course. Every chapter features skill-building, critical thinking, innovative pedagogy, 21st century examples, and lively writing that is respectful of the student reader. ... Read more

Customer Reviews (2)

Excelling Introduction to Communication.
Similar to the review below, I find this book invaluable every time I teach COMS 101 or its equivalent.Not only does the book offer a wealth of information pertaining specifically to the study and field of Communication, but it offers a great deal of visceral information to supplement its core material interesting anecdotes and digressions.The supplemental material proves to be useful in *waking students up* to the lectures at hand.

Love this book!
I have read earlier books by Pearson--they were good, but this book is spectacular.As a classroom teacher, I appreciate the supplements that come with the book.My students responded very well to the first six chapters and to the public speaking chapters. ... Read more

Book Description
This best-selling text by a leading voice in the field offers a distinct alternative to existing textbooks for the introductory course in interpersonal communication. This text offers a theoretically unified but pragmatic introduction to the concepts, principles, and skills of interpersonal communication in a multicultural society. INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS consistently integrates ethics and issues of social diversity into coverage of both discussions and mastery of skills, and it shows how interpersonal communication theory and skills pertain to students' daily encounters with others. INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS pays unparalleled attention to social diversity and emphasizes theories, research, and skills that are anchored in the field of communication. ... Read more

Customer Reviews (3)

Great intro text
This book is wonderfully accessible and serves as a great introduction to interpersonal communication and preparation for upper-level coursework on relational communication.I have used this textbook for 4 years at a community college and 2 years at a state university and the students have always rated this textbook very highly.Although they do state that the chapters are a bit long, they feel it is very accessbile and easy to understand.The students also report that they like the examples/blurbs from other students that pepper the chapters, and many of them bring up those examples or Wood's personal examples in relation to their own lived experiences during class discussion.

Thanks to the students' positive responses to the text, I have been able to explore more options in teaching besides reiterating the text in lecture format and have developed quite an array of exercises and projects that push my students to understand some difficult concepts better, to learn more sophisticated materials, and to improve their interpersonal communication skills through practice.

I praise Julia Wood for creating a textbook that allows students to be in charge of their own learning and teachers to go outside the expected routine.

Valuable, but tedious
This text was required reading for an interpersonal communications course I took.It provided a ton of valuable information, very helpful insight, sample conversations, and examples which helped me to acctually apply what was learned.However, the writing style was highly repetitive, and each new section repeated earlier ones then built on them instead of starting with completely new information.While this did help me learn better, it was also somewhat boring.I would still recommend this book for it's ability to make abstract terms much more tangible.Hope this helps!

Not a reader friendly book.
Ms. Wood is intelligent and provides a lot of good information in thistextbook.This was chosen for the course I teach before I took theposition and if I had my way, we would have found a different book.It isnot that the information is bad, it is just that Ms. Wood becomes veryrepetitive.About half of the first six chapters seem to drag on and mostof the time restates the same thing from an earlier chapter or from thesame chapter.I like what she has done with discussing multiculturalissues, but some of it seems to be patronizing to the reader.I thinkanother edition should be done and making the chapters shorter and morereadable (Chapter 1 goes on for 78 pages -- which lost my attention, so Iknow my students had the same problem.)In the course review, the textbookgenerally gets a poor or below average rating.I can not give you arecommendation, as I am in the middle of searching for a better option. ... Read more

Customer Reviews (1)

Great textbook
Its a good text book. Not too complicated to read, class is kind of a pain. If this is a program requirement, struggle your way through it. If its not a requirement, don't take this class, its annoying and frustrating. ... Read more