Customer Reviews (1)

Understanding the background
This book is very good to understand the background of Taguchi's approach. He has an interesting view on the different roles of engineers during the design cycle. The concept of Quality Loss is striking.
It is not good for learning. The examples shown may be difficult to follow for a beginner. I suggest to read real case studies from the US, from Europe or from Japan in parallel. ... Read more

Product Description
A superior primer on software testing and quality assurance, from integration to execution and automation

This important new work fills the pressing need for a user-friendly text that aims to provide software engineers, software quality professionals, software developers, and students with the fundamental developments in testing theory and common testing practices.

Software Testing and Quality Assurance: Theory and Practice equips readers with a solid understanding of:

• Practices that support the production of quality software
• Software testing techniques
• Life-cycle models for requirements, defects, test cases, and test results
• Process models for units, integration, system, and acceptance testing
• How to build test teams, including recruiting and retaining test engineers
• Quality Models, Capability Maturity Model, Testing Maturity Model, and Test Process Improvement Model

Expertly balancing theory with practice, and complemented with an abundance of pedagogical tools, including test questions, examples, teaching suggestions, and chapter summaries, this book is a valuable, self-contained tool for professionals and an ideal introductory text for courses in software testing, quality assurance, and software engineering. ... Read more

Customer Reviews (2)

Inconsistent
This book is very inconsistent in helping you learn. For example, chapter 10 is full of notation on finite state machines, but things are hardly explained at all. There is hardly any reasoning for why you are generating all of these various sequences. Then look at chapter 17 and you get definitions like:

Learnability: The capability of the software product to enable the user to learn its applications.

Operability: The capability of the software product to enable the user to operate and control it.

Attractiveness: The capability of the software product to be liked by the user.

How can you go from the insanely complex finite state machine stuff to telling someone what attractiveness is. And they never vary to say "the capability of the software product". The book wastes time writing that out where it could be using that time to explain the concepts that are actually difficult. It definitely seems the book was written by two different people.

A comprehensive book, up-to-date
I borrowed this book from library and have read a lot of it. I am a system/SW engineer with more than 10 year experience in every phases of SW engineering. Although now I am focusing on the areas of SW PM, I found I needed know more about to how to improve the quality of SW with lower cost. I read several recommended books and found this one perhaps is the best one which fit the condition of mine.

This book is very sysmatic, not only in the way of organizing the contents, but in the perspective of writing the book, so that you can get a lot of valuable information no matter you are a programmer, tester, PM, or QA. By reading the book, you can feel the solid theory backgrounds of the authors, which add readable features not difficulties. The best practices are also illustrated, and some of them are thoroughly discussed(such as code review). The up-to-date issues are well selected and I think most of the new technology trends and methodologies are included in this book so you can save much time to read more other books.

I am surprised to see there is no comment on this book yet, so I put my view here hoping it can give some help. ... Read more

Customer Reviews (1)

Pressing the Lean Advantage
Womack and Jones in 'Lean Thinking' state that each manufacturing organization consists of: An ordering system, A production System, and a Distribution system.
Womack and Jones go on to say, as part of a Lean Action Plan:" as soon as you have flow and pull...in the production System...it is time to go to work on the... Ordering System... pipeline to spur sales and increase market share." In other words - press the advantage.
Clausing's 'Total Quality Development' is about pressing the advantage that lean transformation provides to the organization.
Clausing defines 'total quality development' as "the modern way of developing new prducts that will be competitive in the global economy" and goes on to say 'Total Quality Development' "combines the best management, strategy, and teamwork resulting in greatly reduced new product development time, a reduction in new product development costs, and increased product variety that together result in increased customer satisfaction".
Fine - you say, but what exactly is 'Total Quality Development'?
It is the integration of concurrent engineering, quality function deployment (QFD), and Taguchi's quality engineering into a total product development process.
Clausing's stated objective in writing this book is "to transform product development to achieve competitiveness in the global economy"
This book takes my breath away. If you are asking yourself what is next after installing flow and pull for your product family this is it.
Relevance to the lean manager 9/10
Relevance to the lean practitioner8/10
Clarity/Organization8/10
Original Content9/10
... Read more

Product Description
The complete capability measurement kit. If you want to dramatically enhance quality in your manufacturing or assembly operations, get your hands on Measuring Process Capability: Techniques and Calculations for Quality and Manufacturing Engineers, by Davis R. Bothe. Packed with over 50 different capability measurement techniques, explains each one, shows you how to select and apply the appropriate one for your application-and ensure that quality standards are being met or exceeded. You also get insider tips, proven procedures and step-by-step guidelines for identifying critical process characteristics and variables-conducting machine and process capability studies-assessing the outcome of process modifications-making quick machine scheduling decisions-preparing comprehensive capability reports-communicationg capability test results to top management-and much more. You'll even find innovative techniques for assessing capability in special situations-including processes with autocorrelated data, tool wear or multiple setups-short production runs-parts having within-piece variation-and more-making this the reach-for-it-first capability measurement kit for any industrial setting. ... Read more

Customer Reviews (5)

Beyond Normal Capability
This is the end all / be all to capability analysis.I don't care what the other reviewers have written.This book addresses every type of capability type analysis in detail.Normal, Non-Normal, Attribute, etc. The author addresses various capability indices.Every chapter has multiple pages that have specific examples that demonstrate clearly these capability examples for various manufacturing(mainly) and non-manufacturing industries. I use this text to base my teaching / workshop classes on and it is great!

The prerequisite is that you have some SPC background, real world, why else would you read this!

This should be on every process / quality / design / product engineer's library!

Thanks Mr. Bothe!

A Cookbook for SPC Practitioner
I think this quite a cookbook for any SPC practitioner. It helps me to handle the daily problems that I may encounter; I can take less effort.However, this book is quite difficult for beginners in SPC. I highlyrecommend quality and process related engineers to buy one for resolvingtheir problems.

It is so good I'm buying 5 more for my peers
I'm quite impress with the amount of information that I have at my finger tips. I'm ordering 5 more and have introduced the book at one of my manufacturing sites and it is a must read for them.

My company would like to purchase when in print
I have heard great things about this book.However, it is not currently in print.Please reprint this book.We would like to purchase multiple copies.

A MUST read book for Practicing Engineers
This book significantly bridges the gap between the knowledge of Process Capability Study and the actual practical situations. The book is written in such a way that is easy for any working adult to gain quick insight to this important topic without much of the mathematical burden.It is extremely rewarding to use it as a working guide as well as reference to more difficult topics in real situations.I recommend this book to all Engineering undergrads in particular. ... Read more

Product Description

Lean production, has long been regarded as critical to business success in many industries. Over the last ten years, instruction in six sigma has been increasingly linked with learning about the elements of lean production. Introduction to Engineering Statistics and Lean Sigma builds on the success of its first edition (Introduction to Engineering Statistics and Six Sigma) to reflect the growing importance of the "lean sigma" hybrid.

As well as providing detailed definitions and case studies of all six sigma methods, Introduction to Engineering Statistics and Lean Sigma forms one of few sources on the relationship between operations research techniques and lean sigma. Readers will be given the information necessary to determine which sigma methods to apply in which situation, and to predict why and when a particular method may not be effective. Methods covered include:

• control charts and advanced control charts,

• failure mode and effects analysis,

• Taguchi methods,

• gauge R&R, and

• genetic algorithms.

The second edition also greatly expands the discussion of Design For Six Sigma (DFSS), which is critical for many organizations that seek to deliver desirable products that work first time. It incorporates recently emerging formulations of DFSS from industry leaders and offers more introductory material on the design of experiments, and on two level and full factorial experiments, to help improve student intuition-building and retention.

The emphasis on lean production, combined with recent methods relating to Design for Six Sigma (DFSS), makes Introduction to Engineering Statistics and Lean Sigma a practical, up-to-date resource for advanced students, educators, and practitioners.

Product Description
Completely updated and revised, this book is a comprehensive resource for engineers both studying for the Certified Quality Engineer exam and also on the job. Every quality engineering concept and technique is covered, including management and leadership, quality systems, product and process design, product and process control, continuous improvement, and quantitative methods and tools.A supplemental CD-ROM includes sample exams with answers, and trial versions of Minitab and JMP. ... Read more

Customer Reviews (3)

Great Reference/Exam Prep Book, Poor Editing
After reading this book and the Quality Council of Indiana CQE Primer, I was able to pass the ASQ CQE Exam on the first attempt.This book is an excellent reference and was fairly easy to read.

However, a substantial percentage of the example problems in the book contain errors and omissions, most of which are typographical in nature.Errors include printing the square root symbol instead of the division symbol, "102" instead of "10 squared", the math shown simply not matching their answer (i.e., standby component example), example problems omitting where certain values were obtained (i.e., Weibull distribution example), etc.The sheer volume of errors is simply unacceptable -- especially for a second edition.

The Glossary, the statistics chapters, and the index all need improvement in my opinion.The Quality Council of Indiana CQE Primer provides much more detailed knowledge in many areas and has terrific example problems.However, the Primer does not have an index which I find is absolutely vital, especially for the timed ASQ CQE Exam.

Good Summary - Missing A Few Details
The book is a good place to start if you're studying for the CQE exam.After using this as my primary source and sitting for the exam, here's my recommendation on additional sources to fill in some of the book's weaker subjects: 1.) Find something that walks you through the steps of an audit 2.) Obtain the actual ASQ documents in the sampling section (the book leaves out a few crucial tables) 3.) Brush up on your basic probability (probability of X blue marbles in 5 succesive draws, etc).All-in-all a very good resource & easy to ready & understand.

CQE
Excellent reference text. I used it and was successful in my CQE exam. ... Read more

Product Description

Tools to Proactively Predict Failure

The prediction of failures involves uncertainty, and problems associated with failures are inherently probabilistic. Their solution requires optimal tools to analyze strength of evidence and understand failure events and processes to gauge confidence in a design’s reliability.

Reliability Engineering and Risk Analysis: A Practical Guide, Second Edition has already introduced a generation of engineers to the practical methods and techniques used in reliability and risk studies applicable to numerous disciplines. Written for both practicing professionals and engineering students, this comprehensive overview of reliability and risk analysis techniques has been fully updated, expanded, and revised to meet current needs. It concentrates on reliability analysis of complex systems and their components and also presents basic risk analysis techniques. Since reliability analysis is a multi-disciplinary subject, the scope of this book applies to most engineering disciplines, and its content is primarily based on the materials used in undergraduate and graduate-level courses at the University of Maryland. This book has greatly benefited from its authors' industrial experience. It balances a mixture of basic theory and applications and presents a large number of examples to illustrate various technical subjects. A proven educational tool, this bestselling classic will serve anyone working on real-life failure analysis and prediction problems.

Product Description
Bridging the gap between power quality and signal processing

This innovative new text brings together two leading experts, one from signal processing and the other from power quality. Combining their fields of expertise, they set forth and investigate various types of power quality disturbances, how measurements of these disturbances are processed and interpreted, and, finally, the use and interpretation of power quality standards documents.

As a practical aid to readers, the authors make a clear distinction between two types of power quality disturbances:
* Variations: disturbances that are continuously present
* Events: disturbances that occur occasionally


A complete analysis and full set of tools are provided for each type of disturbance:
* Detailed examination of the origin of the disturbance
* Signal processing measurement techniques, including advanced techniques and those techniques set forth in standards documents
* Interpretation and analysis of measurement data
* Methods for further processing the features extracted from the signal processing into site and system indices


The depth of coverage is outstanding: the authors present and analyze material that is not covered in the standards nor found in the scientific literature.

This text is intended for two groups of readers: students and researchers in power engineering who need to use signal processing techniques for power system applications, and students and researchers in signal processing who need to perform power system disturbance analyses and diagnostics. It is also highly recommended for any engineer or utility professional involved in power quality monitoring. ... Read more

Product Description
This definitive new book should appeal to everyone who produces, uses, or evaluates scientific data. Ensures accuracy and reliability. Dr. Taylor's book provides guidance for the development and implementation of a credible quality assurance program, plus it also provides chemists and clinical chemists, medical and chemical researchers, and all scientists and managers the ideal means to ensure accurate and reliable work. Chapters are presented in a logical progression, starting with the concept of quality assurance, principles of good measurement, principles of quality assurance, and evaluation of measurement quality. Each chapter has a degree of independence so that it may be consulted separately from the others. ... Read more

Customer Reviews (3)

Quality Assurance of Chemical Measurements
The book arrived in very good time. The Condition was excellent. Although it was an earlier version, comparig it to the latest edition revealed a 99.8%(approx.) similarity.
I am very pleased with this purchase and with the service. I will probably return to this service again.

Julio E. Sada

Best reference for general QA/QC in testing labs
This is easily the best reference I have found for general QA/QC practices in testing laboratories.If you have one reference in your library this should be it.I have been cracking the cover on this one since the early eighties.

Quality Assurance of Chemical Measurements
This book is a valuable reference for quality managers and analysts in the laboratory. It covers many topics concerning quality assurance, and is easy to read and understand. It offers a good overview of the principals involved in a laboratory quality program. ... Read more

Product Description
The Desk Reference of Statistical Quality Methods contains clear explanations of over forty essential statistical quality improvement methods, in one easy-to-use reference guide.Arranged in alphabetical order for quick reference, this book provides the quality practitioner with a single resource that illustrates, in a practical manner, how to execute specific statistical methods frequently used in the quality sciences. Each method is presented in a stand-alone fashion and includes computational steps, application comments, and a fully illustrated brief presentation on how to use the tool or technique. Not just basic statistics, but a comprehensive study and reference guide that makes this book a perfect addition to any quality practitioner's bookshelf.Contents:Acceptance Control Chart Acceptance Sampling for Attributes Chi-Square Control Chart Design of Experiments Evolutionary Operations, EVOP Hypothesis Testing Individual/Moving Range Control Chart Measurement Error Assessment Non-Parametric Statistics Reliability SPC Chart Interpretation Weibull Analysis Zone Format Control Chart ... Read more

Customer Reviews (2)

Great book for the Quality Engineer
If you actually want to learn how to apply SPC and other Quality Methods, this is the book for you.What makes this book great is its ability to bridges the concept to application gap that so many books do not. Mark Crossley breaks each tool down using easy-to-follow steps and illustrationsthat guide the reader through the use of each tool.

The Desk Reference of Statistical Quality Methods
Great!This book contains all the most important statistical methods that any quality professional might use in maintaining and improving their quality management system.All of the methods are listed in alphabeticalorder for quick and easy reference.Each method is thoroughly explainedand the examples are a great way to familiarize yourself with each method. This book should be on every quality professionals bookshelf!I know Iwill be referencing it practically everyday. ... Read more

Product Description
A core text for one-term/semester, undergraduate/graduate-level courses in Introduction to Quality Engineering and a supplement for courses in Introduction to Engineering, Process Engineering, and Quality Management. Unique in approach and content, this text/CD-ROM package provides 1) comprehensive coverage -- at an introductory level -- of the entire quality engineering body of knowledge as defined by ASQ, 2) extensive references to specialized resources which provide significantly more depth of coverage, 3)integrative cases in which students can apply text material to simulated "real world" situations, and 4)a computerized testing program (with substantive feedback) that helps students prepare for the CQE and ASQ certification examinations. ... Read more

Customer Reviews (1)

An excellent resource for Acceptance Sampling
I have struggled over acceptance sampling terminology and concepts over the years.. almost the whole duration of my student life in the USA, and working life in Malaysia both in the industry and the academia.

This bookexplains very clearly the interpretation and use of the OC curves. It tellsme especially what AQL and LTPD are, it also tells me why the producer'srisk is related to AQL while LTPD is related to consumer's risk (read page79-80).

This is the first time in my academic career (as a lecturer inthe Malaysia Science University) that I have gone further (and moreconfidently) in explaining about OC curves. This book has certainlyenlightened me v-e-r-y m-u-c-h on acceptance sampling. I have actually usedmany different books for my other operations management classes but I hitthe wall when I come to OC curves.

This book also proves my assumptionabout the sigma in Cpk wrong (read page 70 line #1.) Had it not been forthis book, I would have continued to assume that the sigma (in Cpk) is thesame sigma as in variance (sigma squared).

This book is succint. Straightto the point and in clear language. The authors do not "beat aroundthe bush". The figures clearly explain the concepts talked about in aparticular section for example fig 5.5, and also figure on page 73.

Thisbook has enlightened me, and uncovered many of my wrong assumptions. Moreto go. Yet to savor the rest of the book.

I would certainly recommendthis book to practitioners or students who are serious about quality. ... Read more

Product Description
This comprehensive reference focuses on the latest technology for producing high-quality, flat-rolled steel products;emphasizing solutions to the problems of achieving tight tolerances of important geometrical parameters such as thickness, width, cross-sectional profile, and flatness. ... Read more

Product Description
Published in partnership with HP, this guide shares more than 20 years of software testing wisdom from both HP consultants and customers aimed at improving performance measurement. You’ll learn from the experts how to move through software development and testing processes in the most effective, cost-efficient way as you examine fundamental questions around testing from a business perspective: what to test and how to assure that testing has accomplished its objective, the various behavioral modeling methods, using key performance indicators, and more. ... Read more

Product Description
Features a blend of statistical process control (SPC) and design of experiments (DOE) concepts and methods for quality design and improvement. The book places particularly strong emphasis on proper methods for data collection, control chart construction and interpretation, and fault diagnosis for process improvement. ... Read more

Customer Reviews (1)

Best book I've seen explaining statistical concepts & design of experiments
I feel sorry that many people who want to learn statistical concepts and design of experiments will not look for this book, since it feels like an engineering book. In reality, chapters 3, 4, and part III of this book teaches these concepts very gently and with easy to follow examples. I wish the writers write books on other statistical techniques as well.

This book is probably already well-known for teaching statistical quality control techniques. ... Read more

Product Description
Since centuries foods have been preserved by heating, chilling,drying, salting, conserving, acidification, oxygen-removal,fermenting, adding various preservatives, etc., and often thesemethods were applied in combinations. More recently the underlyingprinciples of these traditional methods have been defined (i.e., F, t,aw, pH, Eh, competitive flora, various preservatives), and effectivelimits of these factors for microbial growth, survival, and death wereestablished. Food preservation and also food quality depends in mostcases on the empirical and now more often on the deliberate andintelligent application of combined preservative factors, i.e. onso-called hurdle technology. It also became obvious that futuristicfood preservation methods (e.g., high hydrostatic pressure,high-intensity pulsed electric fields, high-intensity pulsed light,oscillating magnetic fields as well as food irradiation) are mosteffective in combination with additional hurdles. Thus, hurdletechnology is also the key of food preservation in the future.Furthermore, basic aspects of hurdle technology (i.e., homeostasis,metabolic exhaustion, and stress reactions of microorganisms as wellas the multitarget preservation of foods) have been recognized to beof fundamental importance and are increasingly studied in relation tohurdle technology.Different aspects of improvements of traditional foods and in thedevelopment of novel foods via hurdle technology have been coveredrecently in numerous articles and book chapters. However, HurdleTechnologies: Combination Treatments for Food Stability, Safetyand Quality is the first work on hurdle technology in whichall aspects, the possibilities and limitations of hurdle technology,are comprehensively outlined and evaluated. World-renowned on thesubject, Leistner and Gould were instrumental in the development ofthe hurdle technology concept and in the last decades have obtainedmuch practical experience in the application of this successfulapproach in the food industry worldwide. ... Read more

Product Description
This highly respected author team reflects upon Japanese methods of quality control of interest to industrial engineers and statisticians. The book covers on-line quality control through theory and principle and reinforces concepts with immediate application. This is the only book of its kind on the market today. ... Read more

Customer Reviews (1)

clearly written book
This is a clearly written book that presents Taguchi's ideas on quality control. Explained nicely is the loss function of Taguchi that has become so popular.Also, discussed in detail are models for online quality control, tolerancing, and preventive maintenance.(This book is not about Taguchi's celebrated work on design of experiments.) Although some theory appears to be heuristically derived, what needs to be pointed out here is that some of these methods have been used in Toyota!So there is a clear value to reading about them.One would think this would be mandatory reading for a graduate course on quality control, but instead the book has gone out of print! When I was a graduate student, I was really lucky to have a professor who used this book as a text book. ... Read more