Product Description
From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.

Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to

• Become better at diagnosing facilitation assignments and creating effective process designs
• Broaden their repertoire of tools to make impromptu design changes whenever they are needed
• Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.

Customer Reviews (3)

What to do when...
When you're facilitating there are so many situations that come up in groups and sessions and while some books talk through techniques and processes, this book tackles some of the trickier situations. There are sample scripts and responses - what to do, what not to do (Which i found most helpful!) and details about what's possibly going on behind the behaviour or situation. I read a few pages and put skills into practice the next day. It's a great addition to my other books/refs and I've used it as a 'help, what will I do when...' resource.

consulting reference
very user friendly and insightful supporting reference intofacilitating effective skills and tools of specific consulting processes

This Book Is The Best For Dealing WithFacilitation Challenges
After working in an organization comprised of 240 high performance teams and facilitating thousands of team activities, I was looking for something that would help address those issues that went beyond the normal facilitation efforts.This book offers strategies for approaching teams that seem to be going nowhere. They are the best techniques I have ever seen.Ingrid Bens has captured the art of dealing with difficult team issues and individual behaviors.She has placed her many effective tools & techniques in an understandable order that categorizes almost every situation I have encountered.I recommend this book to anyone who wants to master the art of expert facilitation and learn what to do in those challenging team situations.
Mark Vilbert
Human Resources Specialist, Employee Development
The Boeing Co.
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